• Managed IT | Business

    Support option details & pricing information for any office in a Small or Medinum sized business

    Online Security Slide (1) - TechAvenue

Managed IT Services

Premier IT Management Services for Small & Medium size busineses

TechAvenue provides Premier Managed IT Services for businesses operating in Los Angeles / Atlanta and nearby areas under our Elite IT Managed Services programs custom-designed for each business and their desired support needs. Our IT Managed Services programs include but are not limited to full range Microsoft Server Management solutions, Help Desk Support for end-users, Microsoft & Google Cloud Services, and more.

networking - techavenue
google cloud logo
G-Site logo
microsoft logo
office 365 logo
amazon logo
aws - logo
dropbox logo
apple logo

TechAvenue is an authorized partner with ALL of the major Internet and Cloud Hosted service providers enabling our clients to not only benefit from our IT Management services but also save money on their monthly service bills getting the best prices for Coax and Fiber Internet connection services through Spectrum and AT&T, and Cloud-based Phone Systems with unlimited dynamic options.

Pricing – Managed IT Solutions

Retainers for on going support

  • Managed Home Solutions (MHS)
  • $540
    6/hrs Pre-Paid Hours Included
  • $90 an hr
    up to a 5% discount
  • 30 minute minimum
  • 15 minute increments
    after first ½ hour
  • 30 minute a monthly health checks
    with subscription package
  • 48 hour Warranty
  • On-site | Remote | Email
  • Managed Business Solutions (MBS)
  • $690
    6/hrs Pre-Paid Hours Included
  • $115 an hr
    up to a 5% discount
  • 30 minute minimum
  • 15 minute increments
    after first ½ hour
  • 30 minute a monthly health checks
    with subscription package
  • 48 Hour Warranty
  • On-site | Remote | Email

Managed Solution Terms

Each appointment has a standard 30-minute minimum, plus mileage if visiting on-site.

  • Increments will bill every 15 minutes after the first half-hour.
  • Warranty is Valid 48hrs
  • Free 30 minutes support per referral
  • NO deposit required for Remote Support Services

Need more than 6hrs?

For ease of billing, we can discuss larger hourly packages needed for clients with needs that require a specialize approach, from NET billing and etc.

FAQ

As an option for ease of billing, remote and FREE email support, we offer a six-hour pre-paid package at a small discounted rate on both packages (s). One of many key benefits for the packages is that the PAY-AS-YOU-GO rate(s) does NOT include remote, or email support. With this option, we will provide reduce the appointment time to 30-minute minimum visits, versus the standard 1-hour minimum.

If your computer running slower than usual, crashes unexpectedly or is otherwise unstable, you may be in need of some basic computer maintenance. Here at TechAvenue, we understand that sometimes staying up to date with the computer needs may sometimes be overwhelming, but still very important since we rely so much on the devices now in days. We want to help you stay on top of that, It’s automatically is included in our package and allows you to not have to worry about staying on top of this task because it’s monitored daily, and reviewed every month!

Wait! There are even more benefits, or our package also includes remote support: Get help fast with our Internet-based remote support. Call us, and or book an appointment and one of our friendly staff will walk you through the simple process of accessing your computer. We can quickly diagnose and fix your problems. We also provide rapid onsite service when required. We have technicians available on-demand for you to get the support you need.

Each package comes with 6hrs of “On-Site and Remote Support” hours, and 30mins a month used for “health checks” only. On-Site or Remote support hours will renew at the 6hrs discounted hourly rate per package once the hours are used up.

System Health Checks: All systems are being monitored daily, and once a month the systems & reports are reviewed by a technician. There will be an appointment scheduled with the client to ensure the systems are on for review. PC Users: We Will have Antivirus & Malware protection included in the packages. Mac Users: Is recommended to purchase CleanMyMac, to help insure the health checks are monitored successfully.

TechAvenue has the experience and depth to deal with the complexity of implementing, configuring, and maintaining an IT solution that is reliable, protected, fast, and aligned with your business objectives. Business systems based solely on Microsoft Windows or for environments that utilize a combination of Macintosh, Linux, and Microsoft Windows-powered servers and workstations,  Some of our consulting services include:

Managed Cyber Protection Powered by Malwarebytes

Keep your devices and servers safe with advanced cyber defense powered by Malwarebytes, integrated with our systems. Protect your computers and servers against threats such as viruses, Trojans, rootkits, spyware, ransomware, as well as zero-day exploits. Get next-gen cybersecurity that not only searches for known signatures of known threats, but uses machine learning to detect, isolate, and remediate zero-day attacks unknown to respective software vendors and traditional endpoint protection solutions.

  • Endpoint Protection
  • $85.99
    Per Year, Per Computer
  • Complete Protection
    Protect your devices against viruses, spyware, ransomware, zero-day exploits, Trojans, rootkits, and more.
  • Lightweight Agent
    Keep your computers protected, without compromising performance.
  • Mac & PC Support
    system alerts sent to technicians
  • up to 20% Discount
    with a Managed Solution Package
  • Malware and zero-day exploit protection
  • Machine learning to detect behavioral patterns
  • Seamless integration with our systems for quick deployment
  • Behavioral Monitoring – Enterprise-grade detection that employs machine learning technology to spot anomalies, such as brute-force attacks.
  • Isolation Modes – Specific modes to isolate threats and keep them from spreading.
  • Ransomware Rollback – 72-hour ransomware rollback for Windows workstations, eliminating ransom payments and data loss.

Managed Solution Terms

Each appointment has a standard 30-minute minimum, plus mileage if visiting on-site.

  • Increments will bill every 15 minutes after the first half-hour.
  • Warranty is Valid 48hrs
  • Free 30 minutes support per referral
  • NO deposit required for Remote Support Services

Monitoring & Asset Management Packages

  • Managed Home Solutions (MHS)
  • $19.99
    Per Month (2) Computers
  • 24/7 System Montoring
  • System Health Checks
    completely monthly for 15mins
  • Complete Automation
    system alerts sent to technicians
  • 10% Discount on Endpoint Protection
  • Managed Business Solutions (MBS)
  • $29.99
    Per Month (2) Computers
  • 24/7 System Montoring
  • System Health Checks
    completely monthly for 15mins
  • Complete Automation
    system alerts sent to technicians
  • 10% Discount on Endpoint Protection

Remote Backup

  • Backup & Restore
  • $2.50
    Per GB for 50GB
  • Remote Restore
  • Easy Deployment & Remote Activation
  • Cloud Backup
  • Secure Backup

Cloud Based Backups

Backup can be deployed and activated remotely. Your backed-up files can be restored remotely from anywhere and at any time. (per GB

  • Increments will bill every 15 minutes after the first half-hour.
  • Warranty is Valid 48hrs
  • Free 30 minutes support per referral
  • NO deposit is required for Remote Support Services

TechAvenue’s IT consultants can configure your software and network for optimum and secure performance. Enhance productivity with remote office connections, or safeguard your employees from bothersome spam – either way, we can help!

 

Hardware

  • Upgrades and Reconfiguration of Older Hardware
  • Hardware Support for all Notebooks and Desktops
  • Peripheral Trouble-shooting – scanners, printers, cameras, mobile devices

Microsoft Windows Networking

  • Network Setup and Administration
  • Secure Wireless Networking and Access Point Installation
  • Firewall and VPN Configuration
  • Microsoft Windows Server 2008/2012 Installation and Maintenance
  • Microsoft Windows Terminal Server “Remote Desktop Services” Installation
  • Network Printer Sharing
  • Network File Sharing
  • Network Backup & Data Protection
  • Network Relocation Services
  • PC & Macintosh Cross-platform Integration

Software

  • Microsoft Windows Server Installation/Migration
  • Operating System Upgrades (Servers and Desktops)
  • BlackBerry Enterprise Server Installation/Migration
  • Microsoft Exchange Email Server Installation/Migration
  • Microsoft Windows Workgroup to Active Directory Migration
  • Messaging/E-mail Trouble-shooting
  • Internet Connection Trouble-shooting
  • Software Auditing & Licensing Compliance
  • PC-to-Mac and PC-to-PC Conversions
  • Software Support, Installation & Trouble-shooting for all Microsoft Windows Programs and more

and much much more!

  • Network Security Analysis
  • Network Performance Evaluation
  • Needs Assessment
  • Software Licensing Compliance
  • Email Migration & Implementation
  • Spam, Virus & Email Protection
  • Firewall & Internet Securities
  • Remote Office Connection
  • Off-site File Services Access
  • Telco & Internet Projects

Want to Order, or Need More Info?

We’re here to help your business become more proactive about your technology. If you have any questions about the information on our monthly service agreements, we will be more than happy to help. Also, do you have more than 2 computers? Let us know in order to determine pricing.