WE ACCEPT ALL MAJOR PAYMENT FORMS

Including digital payment options, see details below!

 

DIGITAL PAYMENT HANDLES

See the DPH information below for where to send the payments using Digital Payments.

Click on the payment type to view available payment methods. You can either scan the QR codes, click the payment buttons to go directly to the apps, or use our handles.

Please confirm all payments with our name ‘TechAvenue’ or ‘TechAve.’ Note that most platforms, except for Zelle, will display our logo once you select our name.

ZELLE: our account can only be found using our email info@techavenuellc.com

PAYPAL: @techavenuellc

TAXES

All invoices with products and services eligible for taxes will be billed with the local taxes of where the client’s services were provided.

LATE FEE

A late fee of 2% of the invoice, every 30 days will be applied to the invoice(s) until the invoice(s) are paid in full.

CHECKS

Any return checks will be subject to a $35 return check fee, which can only be repaid by digital payment, cash, cashier’s check, and or money order.

PAYMENT TERMS & CONDITIONS

Invoices, Billing, & Payments

At TechAvenue, we believe in transparent and efficient financial interactions. Please take note of our payment terms and conditions to ensure a smooth collaboration:

  1. Immediate Payment: Invoices for regular billed services, parts, and software are due UPON RECEIPT.
  2. Remote Services: All remote service requests require a minimum 1-hour Payment in Advance (PIA) before commencement.
  3. Flexible Options: For contracts, projects, and specialized services, we offer negotiable payment terms, including NET 7, NET 21, NET 30, 15 MFI, and 2/10 Net 30.
  4. Website Design Projects: Website design projects require a signed proposal and a 50% upfront deposit (50PU) before initiating work.

We appreciate your cooperation and adherence to these terms, ensuring a mutually beneficial partnership.

Web Design Projects

A 50% deposit for project genesis is required, with the remainder due upon completion. After 2 business days, the 50% initial deposit is non-refundable. Final payment must be received before delivery of the final product.

Software & Subscription Fees

Kindly be informed about our Software & Subscription Fees policy:

Payment for software licenses and subscription-based services is as per the terms set by the respective providers. Clients are responsible for timely payments to ensure uninterrupted access. Failure to meet payment obligations may lead to disruptions. Please track renewal dates and payment schedules diligently.

Your attention to these guidelines is crucial for maintaining seamless operations.

PRODUCT RETURNS

Any purchased items by “TechAvenue” on the behalf of the client may come with a return policy, depending on the vendor the product was purchased from. If you have any issues, please call us directly as soon as possible.

REFUNDS

In the event of refunds, please note the following:

Products returned within the stipulated return period will be refunded accordingly. Service contract termination will result in prorated billing at the non-contract rate. Any remaining unused time will be eligible for a refund. Refund processing may take 7-14 days upon review.

Your patience during this period is greatly appreciated as we work diligently to ensure a fair resolution.

REPAIRS & SERVICE GUARANTEE

Our commitment to your satisfaction is exemplified through our Repairs & Service Guarantee:

All services and repairs are backed by a 24-hour guarantee from the completion date. For clients with service contracts, the warranty period extends to 48-72 hours. This reflects our dedication to reliable solutions. Should any concerns arise during these guarantee periods, we are fully prepared to address them promptly.

We value your trust in TechAvenue and look forward to providing exceptional services while upholding these commitments.

Thank you for choosing TechAvenue as your IT partner.